Frequently Asked Questions

What are your candles made of?

Sensorium Essential candles are made of pure soy wax with no additives added. We pride ourselves on being eco-friendly. 

Where do you get your ingredients?

We use ingredients from different vendors and companies.

Do you have a store I can visit in-person?

Right now we are online only, but follow our social media platforms for updates on local vendor pop up shops. 

What makes an all-natural soy wax candle different?

There are many waxes out there, but soy wax is all natural from soy beans and are not harmful to the body like others. Paraffin wax can contain poisonous chemicals such as benzene, toluene, naphthalene, tri-decane, tetra-decan, penta-decane and hexadecane; all which have been tested to be harmful to the body. 

How long do your candles last?

As long as you trim your wicks 3/4 before burning and only burn them for a 3-4 hour period you should obtain a total burn time of 70 hours. It is important to let the candle pool burn completely before blowing out. This pool of melted wax is what gives off the fragrance scent that you would smell; not the wick. If you don't let the melted wax pool extend to cover top of jar you may not get the maximum scent load. Trimming and allowing candle to burn for only certain limited times help relieve from candle tunneling or burning a hole down the center of the candle.

 

How quickly will my order ship?

We will try our best to fulfill and ship orders within 24-48 hours of when placed and received. Orders placed over the weekend will go out on the next non-holiday business day. Currently, all orders are being shipped via USPS Priority Mail or UPS.